I am writing to provide you with a further update about our operations in response to Coronavirus (COVID-19)
During this period of uncertainty and heightened levels of stress in our community, I wanted to assure you that while TYJ continues to operate, our first priority remains the health and wellbeing of our staff and young people.
The nature of the client population that is core business of TYJI is one that is highly vulnerable. As community services, such as those offered by the Local Government Authorities, are being directed to suspend operations, our client group have highly diminished supports available to assist them, particularly during times of crisis. It is in this context that TYJI sees itself as playing a pivotal role in offering the essential supports necessary in order to maintain the young’s person’s psychosocial stability.
As you know we are currently in stage three lockdown. For our current young people this means your case manager is only a phone call or email away and for any young person experiencing a crisis we have a response team at the Visy Cares Hub located at 80b Harvester Road Sunshine who can support you. We are screening every young person for high risk symptoms who present for face to face support.
We’re making further changes to the way we work and our case management staff will now be working from home. We are digitally enabled and connected, so this will not change the support and guidance that you will continue to receive from our youth workers. This means that all correspondence and documents should be sent to us by email instead of in person.
We continue to take on new crime prevention clients despite the practical limitations we have needed to implement to ensure we follow the social distancing safety guidelines.
With the rapidly changing circumstances contingency plans are being developed for multiple scenarios to ensure we can continue to provide services, even if those services are delivered in alternate ways.
Protecting the safety and well-being of our young people and employees in response to Coronavirus (COVID-19) is our highest priority. Please contact your case manager directly or The Youth Junction Inc. on 9091 8200 if you have any concerns or questions.
If you start to experience any flu-like symptoms, please contact your local doctor or the COVID-19 24-hour hotline: 1800 675 398. If you are experiencing any emotional distress at this time, you can contact Lifeline on 13 11 14 for additional support.
CEO Dr Michael. Clarke