Good Afternoon/Morning

I am writing to provide you with an update about our services that we have amended in response to the  most recent Coronavirus outbreak(COVID-19).

Working with young people is the core business of what we do here at TYJI; our services are here to help through difficult times by providing support and advice.  This is one such time. In recent months young people, more than any other age cohort, have been affected by job losses (Labour Force Statisics show that in one month alone, an estimated 213,000 young people aged 15-24 lost their jobs. This represents 35% of the close to 600,000 Australians that lost work in April.) and the resulting economic instability which impacts housing and the ability to meet basic needs.

Recent instruction from the state government asks us to work together to try to stop the spread of this disease.  Our part in this impacts both how we deliver service and how we support our people.

For our current clients, we will continue to be available to you by phone and email. We are digitally enabled and connected, so this will not change the advice and guidance that you will continue to receive from our youth workers. This means that all correspondence and documents should be sent to us by email instead of in person.  We will be continuing to take on new clients where we are able. 

 If you are experiencing urgent problems we will have a response team at the Visy Cares Hub located at 80b Harvester Road Sunshine who can support you. If you attend on site for face to face support, we will screen for symptoms and ask you to observe social distancing requirements.  We also screen all staff daily and have adjusted our hygiene requirements to meet current standards.   When you are with us we will do our best to protect your health. 

During this period of uncertainty and heightened levels of stress in our community, I wanted to assure you that while TYJ continues to operate, our first priority remains the health and wellbeing of our client base and that of our staff. 

With recent changes to the testing criteria the Suburban Testing Blitz that was announced on 25 June will allow the state government to offer free COVID-19 testing broader than it has before.  Mobile testers will be operating locally in Keilor Downs, Broadmeadows, Maidstone, Albanvale, Sunshine West, Brunswick West, Fawkner and Reservoir.  If you are feeling unwell see https://www.dhhs.vic.gov.au/getting-tested-coronavirus-covid-19 for further details. 

Please contact your case manager directly or The Youth Junction Inc. on 9091 8200 if you have any concerns or questions, or contact Lifeline on 13 11 14 for additional support.

Be safe out there.

Kind Regards.

Jo Malcolm-Black

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